SMS Messages Not Opening in Outlook 2016

If you are use to opening SMS messages in Outlook and find them not working, this post will explain why.

If you have switched the facility on in your email app on your Android phone to sync SMS messages so that you can open them in Outlook then suddenly found you can’t, this is because Microsoft have removed the facility of opening them in Outlook 2016. You can still see the text but not open them, as a workaround you can open them in OWA (Outlook Web Access), if you absolutely need too.

Our advice is, as you can see/read the text and see the number that sent them, I wouldn’t worry about it too much and this should be enough for most users.

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