CyberSecurity – Top Tips

We at RLS Computer Services take cyber-security very seriously and don’t wish our customers to be a victim of fraud.

To help keep yourself safe from fraudsters by reducing their chances of getting hold of your information, we have put together some top tips for you.

  • When using Internet banking or any online service, never share  One Time Passcode (OTP), passwords, security codes or any other form of security information with another person. Not even an employee of that company.
  • Never download software or let anyone log on to your computer or other devices remotely following or during a cold call.
  • Never enter your Internet banking details after clicking on a link in an email or text message.
  • Never follow a telephone instruction asking you to press keys on your keyboard, or run any programmes from a cold caller.
  • Never visit a website given to you by a cold caller, it might contain malware.
  • If you are ever unsure, we urge you to take your time, don’t be rushed. A genuine organisation will never rush you to take action on your account.

To illustrate the point of security and fraud please take the time to watch this witty but to the point video.

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Intel, ARM and AMD CPU Security Issue

Nearly all computers worldwide – and many other devices – have been exposed to security flaws which leave them vulnerable to attacks by hackers.

As such we felt it important to warn customers that updates will be rolled out to our business customers computers as soon as they are made available. Home users are advised to contact us to update their computers.

Please be advised, this applies NOT just to Windows computer devices but also Apple iPad, iPhones, etc.; Android tablets & phones as well as some other devices like set-top TV boxes.

You can read more here on this BBC article (posted: 4th January 2018) http://www.bbc.co.uk/news/technology-42562303 you can also watch this video explainer to help you get a better picture of the overall problem.

 

 

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SMS Messages Not Opening in Outlook 2016

If you are use to opening SMS messages in Outlook and find them not working, this post will explain why.

If you have switched the facility on in your email app on your Android phone to sync SMS messages so that you can open them in Outlook then suddenly found you can’t, this is because Microsoft have removed the facility of opening them in Outlook 2016. You can still see the text but not open them, as a workaround you can open them in OWA (Outlook Web Access), if you absolutely need too.

Our advice is, as you can see/read the text and see the number that sent them, I wouldn’t worry about it too much and this should be enough for most users.

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