Issues with Samsung Email App

Update Android OS

Some of you have reported issues with the Samsung email app crashing or not starting. This is due to several updates that need to be implemented in order to resolve.

Make sure you download and install the latest version of the Android OS, this will install essential updates to your version of software.

Update Samsung Email app

Go to the Samsung App store and see what applications need updating, specifically look for the Email App and if an update is available implement it.

Update Android apps

Go to the Google Play Store and update your apps. Specifically keep an eye out for the following recommendations to resolve this issue:

  • Android System Webview
  • Google Chrome
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SMS Messages Not Opening in Outlook 2016

If you are use to opening SMS messages in Outlook and find them not working, this post will explain why.

If you have switched the facility on in your email app on your Android phone to sync SMS messages so that you can open them in Outlook then suddenly found you can’t, this is because Microsoft have removed the facility of opening them in Outlook 2016. You can still see the text but not open them, as a workaround you can open them in OWA (Outlook Web Access), if you absolutely need too.

Our advice is, as you can see/read the text and see the number that sent them, I wouldn’t worry about it too much and this should be enough for most users.

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