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OneDrive Placeholders is Back!!!

Back in the day of Windows 8 Microsoft introduced a cool feature that allowed users to keep their files stored in the cloud and use the built-in file explorer to see these files and access them without taking up precious storage space. However, when Microsoft released Windows 10 the feature simply disappeared. Now after a

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What is a Microsoft Account?

Customer’s frequently ask me, “What is my Microsoft Account?”. So I thought I would explain with this simple little post. A Microsoft Account is the generic name given to ALL Microsoft’s services and is used to access thsose services, so if you have OneDrive, Office365, Hotmail, Microsoft Live, Outllook.com, Skype, or Xbox Live then you

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Cyber Attacks – What To Do?

Cyber-attacks are on the rise; so, what can we do to protect our identity and keep our information safe? Read my action To-Do-List to keep yourself safe online and out and about. it was only last week when Northern Lincolnshire and Goole NHS Foundation Trust suffered a major incident after systems were infected by a

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Important information for Plusnet customers

Planned Network Maintenance – 5th, 7th, 8th December 01:00-06:00 What does it affect? Broadband connectivity. How long will it take? Up to 5 hours. What does the work involve? Disconnecting some users on a single link in our network. Am I likely to notice the work? Yes, there’s a chance that your Broadband may disconnect

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Cold Rebooting Your Router

Customers sometimes lose connection to their Broadband service and cannot re-connect. This could be due to issues with the line or work that is being carried out. If the issue or work has been resolved you might have to reboot your router in order for it to re-connect, this process is called cold rebooting. To

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Windows Essentials 2012 – End of Life

In January 10, 2017, Microsoft Windows Essentials 2012 suite will reach end of support. So what does this mean to the users and what are the alternatives, you can find the answers here. Like all things in the IT world, like devices, bits of tech and software applications; all good things have to come to

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Migrating from Quicken – A User’s Perspective

Customers often ask us to assist in helping them migrate from one application to another, in this case it was migrating from Intuit Quicken. However these changes have their own challenges: this is one customer’s account of her experience. After more than twenty years of using Quicken for our household accounts, even after the 2006

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Issues with 4G and Digital TV signals

We have received recent reports that customers are losing their digital TV signal. This might have something to do with 4G signal in your area. Digital TV and 4G mobile services both use parts of the same radio 800 MHz frequency spectrum that is used by some 4G services are next to frequencies used for

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TIME TO SAY GOODBYE TO WINDOWS VISTA

Windows Vista was the Marmite of the Windows OS family, it introduced many features that carried on in to Windows 7 which became the adopted and the OS of choice. The quirky features of Vista tried to make it a fun tool with some practical elements. However, it quickly got replaced and in fact it is

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Changes to the Broadband Migration Process

As a Broadband provider we wanted to let all our customers know about changes in the process of switching your Broadband provider. From the 20th June; there will be no MAC needed to transfer broadband services, as part of this, the switching time is now a minimum of 10 working days. For further information: These

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